Processing Time
1-3 business days (excluding holidays/pre-order items)
Carriers
DHL, FedEx, UPS, EMS, ePacket
Delivery Estimates
- Standard International: 10-25 business days
- Express International: 3-10 business days
Delays may occur due to customs/seasonal factors
Shipping Costs
Calculated at checkout. Free standard shipping on orders over $100.
Tracking
Tracking information sent via email after dispatch
Customs & Taxes
Import duties are buyer's responsibility
Damaged/Lost Packages: Report within 48 hours of delivery with photo evidence.