Privacy policy

Your Privacy Matters

SimplyVivi Ltd ("we") operates https://vividolphinshop.com . We are committed to protecting your personal information.

Data We Collect

  • Contact information (name, email, address)
  • Payment details (processed securely via Stripe/PayPal)
  • Order history and preferences
  • Usage data (cookies, IP address, device information)

How We Use Your Data

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send marketing communications (with consent)

Data Sharing

  • Payment processors (Stripe, PayPal)
  • Shipping carriers (DHL, FedEx, etc.)
  • Service providers (web hosting, analytics)
  • When required by law or to protect rights

Your Rights

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Object to certain processing

To exercise these rights, contact us at viviw@vividolphinshop.com

International Transfers

As a global business, your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses for GDPR compliance.

Security Measures

  • SSL encryption for data transmission
  • Secure servers with firewalls
  • Regular security assessments
  • Limited access to personal data
Children's Privacy: We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.